Services
OEM Service
Discover our specialized OEM services, tailored to provide your laboratory with customized real-time PCR instruments, including the fastest real-time PCR systems like the XDive. Our comprehensive OEM solutions encompass design customization, software integration, and branding to align with your company's unique requirements and market approach. We collaborate closely with our partners to deliver high-quality, private-labeled laboratory equipment, ensuring each instrument not only meets but exceeds industry standards. Benefit from our expertise and infrastructure to expand your product portfolio and enhance your brand's presence in the market.
Assay Development
Leverage our assay development service for the XDive instrument, where speed meets precision. Our specialized team is dedicated to crafting assays that realize the instrument's potential of completing 40 PCR cycles in just 5 minutes. This service not only accelerates your research but also ensures that rapid results are obtained without compromising accuracy. Rely on us to enhance the efficiency and reliability of your molecular diagnostics, ensuring you stay at the forefront of scientific innovation.
Remote Diagnostics
Enhance the uptime of your XDive instrument with our advanced remote diagnosis service. When faced with operational issues, our dedicated technical support team can swiftly diagnose problems from afar, offering prompt and precise solutions. This innovative service minimizes operational disruptions and reduces maintenance costs, ensuring that your research progresses smoothly. Trust in our remote support to maintain the peak performance of your XDive instrument, keeping your operations seamless and cost-effective.
Customer Support
Our customer service for the XDive instrument and its accessories is designed to align with the highest industry standards, mirroring the commitment seen among top PCR manufacturers. We offer comprehensive support encompassing technical troubleshooting, operational guidance, and timely assistance for any queries related to our products. Our aim is to ensure maximum efficiency and satisfaction for our users, providing them with seamless access to expert support. Through dedicated helplines and responsive online platforms, we make sure that every customer experiences unparalleled service, keeping their research and diagnostics running smoothly.
PCR Consumables
Our PCR consumables service for the XDive instrument ensures that your laboratory is always equipped with the highest quality cartridges and reaction glass tubes, mirroring the commitment to excellence seen in leading PCR manufacturers. Designed for optimal compatibility and performance with the XDive system, our consumables ensure reliability and precision in every run. With easy ordering and timely delivery, we strive to keep your operations uninterrupted, providing you with the necessary tools to conduct your research efficiently and effectively. Trust in our consumables service to enhance your PCR workflows.
PCR Reagent
Our PCR reagent service for the XDive instrument is crafted to unlock unparalleled speed and peak performance, echoing the excellence championed by industry-leading PCR manufacturers. Each reagent is specifically formulated to enhance the XDive system's capabilities, ensuring fast, accurate, and reproducible results across a wide array of applications. By prioritizing quality and efficiency, our service guarantees that your laboratory is equipped with reagents that not only meet but exceed the rigorous demands of modern molecular diagnostics, empowering your research with unmatched reliability.